At 1340, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and the choices you have over your data. Reading through this page takes only a few minutes and gives you a clear picture of how your information is protected at every step.
Last updated: 2025. Applies to all users accessing 1340 from the Philippines.
When you register and use the 1340 platform, we collect a range of information that is necessary for us to provide a safe, secure, and personalised experience. This includes personal identification details such as your full name, date of birth, and a valid government-issued ID for age and identity verification purposes. We also collect your contact information, including your mobile number and e-mail address, so we can communicate account updates, transaction notifications, and support responses to you. Financial information — such as your GCash or Maya account details and transaction history — is collected strictly to process deposits and withdrawals in Philippine pesos. Device and usage data, including your IP address, browser type, and pages visited on our platform, is collected automatically to help us improve performance, detect fraud, and maintain security. We do not collect more data than we reasonably need to operate the platform.
The information we collect is used for specific, legitimate purposes related to running the 1340 platform for users in the Philippines. Your identity and age verification details are used to comply with legal requirements and to ensure that only eligible adults aged 21 and above can access the platform. Contact details are used to send you account notifications, transaction confirmations, security alerts, and — where you have opted in — promotional communications about new features or offers. Financial data is used solely to process your deposits and withdrawals accurately and to investigate any payment disputes that may arise. Usage and device data helps us identify technical issues, improve the platform's mobile performance, and detect unusual activity that may indicate fraudulent behaviour. We do not use your personal data for automated decision-making that would significantly affect your rights without your knowledge.
1340 does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share your data with carefully selected service providers who support the operation of the platform — for example, payment processors such as GCash and Maya who facilitate your transactions, identity verification partners who confirm your eligibility, and technology providers who assist with platform infrastructure and security. All third parties we work with are bound by strict data processing agreements that require them to handle your information in accordance with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). We may also disclose your information if required to do so by law, court order, or a lawful request from a government or regulatory authority with jurisdiction over our operations.
Our platform uses cookies and similar tracking technologies to make your experience smoother and more personalised. Essential cookies are necessary for the platform to function correctly — for example, to keep you logged in during a session and to remember your preferences. Analytical cookies help us understand how users navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies that track you across unrelated websites, and we do not sell cookie-derived data to advertisers.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable law or for legitimate business purposes such as resolving disputes and maintaining records for regulatory compliance. When data is no longer needed, it is securely deleted or anonymised. 1340 implements industry-standard security measures to protect your information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure storage protocols, and access controls that limit who within our organisation can view your personal data. Despite these precautions, no internet-based service can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to never share your login credentials with anyone.
As a user of the 1340 platform based in the Philippines, you have rights under the Data Privacy Act of 2012 that we are committed to upholding. You have the right to access the personal data we hold about you and to request a copy of it at any time. You may request corrections to any inaccurate or incomplete data we have on file for your account. You also have the right to request that your personal data be deleted, subject to any legal obligations that require us to retain certain records. If you have previously opted in to receiving promotional communications and wish to opt out, you can do so at any time by following the unsubscribe instructions included in any marketing message or by contacting our support team directly. To exercise any of these rights, please reach out to us using the contact information listed in your account settings.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make significant changes, we will notify you through a notice on the platform or via the contact details associated with your account, giving you a reasonable opportunity to review the updated policy before it takes effect. The date at the top of this page always indicates when the policy was last revised. Continued use of the 1340 platform after an update has been communicated constitutes your acceptance of the revised Privacy Policy. If you have any questions about how we handle your personal data or about this policy, please check our FAQ page first, or refer to our Terms and Conditions for related platform rules.
Now that you know exactly how 1340 handles your information, you can register with confidence. Your personal data stays protected, your payments are processed securely in Philippine pesos via GCash or Maya, and your privacy choices remain in your hands at all times. Still have questions? The FAQ has quick answers, or check out our Responsible Gaming page to learn about our player welfare commitments.