Log Back In to 1340 – Your Next Session Is Waiting

On the login screen, look for the "Forgot Password" or account recovery option. Tap it and enter your registered mobile number. A one-time verification code will be sent to your phone — use that to verify your identity, then create a new password. The whole process takes less than two minutes. Make sure to use the same mobile number you signed up with, and keep an eye on your messages because the code expires quickly.

Accounts can be temporarily locked after multiple incorrect login attempts as a security measure to protect your funds and data. If this happens, wait a short period before trying again, or use the account recovery flow to reset your credentials. If your account is locked for a different reason — such as a pending verification check — please contact our support team and we will sort it out promptly, usually within the same day.

Yes. The 1340 platform supports persistent sessions on mobile browsers, so you do not need to sign in every single time as long as you are using the same device and browser. For security purposes, sessions will expire after a period of extended inactivity. If you share your device with other people, we recommend logging out after each session to keep your account safe and your balance private.

No app download is required. The 1340 platform runs entirely through your mobile browser — just open your preferred browser on any Android or iOS phone, navigate to the site, and log in as normal. The experience is fully optimised for mobile screens and works smoothly on 4G, 5G, or WiFi connections. If you would like to learn more about the mobile experience, visit the App page for details.